They say the grass is always greener on the other side of the fence, but when it comes to eCommerce customers, that’s not necessarily true. Studies show that retaining your existing customers costs five times less than acquiring new ones. Repeat customers
2019-05-02
How to Use Ecommerce Thank You Emails That Improve Customer Experience Facebook LinkedIn Flipboard 0 0 SHARES One of the great things about shopping in brick-and-mortar stores is the interaction with sales associates. Customers can ask about product features,
2019-05-01
Seemingly, the world of e-commerce is taking over retail shopping. These days it’s true for clothing, jewelry, everything from eye glasses to groceries. At the same time, we’re starting to see businesses that have been around for ages closing or going
2019-05-01
Looking to rejuvenate their stores and slow the wave of closings, many retailers and mall operators have embraced experiential retailing — shifting from selling products to providing an “experience” that sometimes does not include selling
2019-05-01
Email marketing is a key component of any successful marketing strategy -- in fact, email marketing provides companies with a potential ROI of $44 for every $1 spent. In particular, email newsletters are an essential way for your business to keep your
2019-05-01
Americans are used to hearing the refrain “we pay the sales tax” in today’s advertising campaigns, but in the wake of the United States Supreme Court’s ruling in South Dakota v. Wayfair (June 2018), the phrase “you pay the sales tax,” may be what
2019-05-01
Online shopping just keeps growing. Last year, U.S. consumers spent over $513 billion on the Internet, an increase of more than 14 percent compared to 2017, according to figures released in March from the U.S. Department of Commerce. Almost one retail sale in
2019-04-30
Add your info below to have the PDF sent to your inbox. A link to download the PDF will arrive in your inbox shortly. Table of Contents Website backups are the insurance of online business. You don’t think about them until you need them — but when you
2019-04-30
Top 5 Payment Processing Challenges for Small Businesses Tweet Small businesses often struggle to compete with the bigger competitors out there that have significantly more infrastructure and resources at their disposal. However, the online environment and
2019-04-30
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